Major repair support sites should have basic troubleshooting capability.

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Having the ability to perform basic troubleshooting at major repair support sites is essential because it allows quick fault isolation and on-site resolution of common issues, which speeds service restoration and reduces downtime. Technicians can verify simple problems, follow a documented triage path, and determine whether a fault can be resolved locally or requires escalation. This capability minimizes unnecessary dispatches, supports service-level objectives, and keeps the network operating smoothly while preventing minor problems from turning into outages. If a site could not handle basic troubleshooting, delays would increase and restoration times would suffer; thus, ensuring basic troubleshooting capability is the practical, reliable approach.